Pilot purgatory
Pilots succeed in the demo and wait months for review.
What waiting costs: sponsors lose patience and budgets move.
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- Gemini Enterprise and agents
Gemini Enterprise and agents
Your agent works in the demo. Now get it past the review board.
We build agents on Gemini Enterprise and the Agent Development Kit that work inside the controls your risk team has already set, and reach people with access control and review gates designed in.
Illustrative exampleOne agent task.
- TaskDraft a reply to a service request
- Tools usedCustomer lookup, order status
- Action outside scopeRefund over limit. Handed to a person.
- Decision logWritten, with the reason
An agent nobody can explain will not be allowed to run, however well it works.
Where you are
Gemini Enterprise is licensed or on its way, and at least one agent pilot has shown it can do real work: drafting replies, answering staff questions, pulling records together. The people who saw the demo want it live. The people who sign it off have not seen it yet.
Agent sprawl
Teams build agents on their own, with their own access.
What waiting costs: nobody can say how many agents exist or what they can touch.
No owner
An agent acts and no person is accountable for the outcome.
What waiting costs: the first incident becomes the reason to stop them all.
What is in the way
Agents need identity, tools, limits and a record, and the pilot had none of them.
If this agent made a mistake on Tuesday, could you show what it did and who should have stopped it?
How we clear it
Agent sprawl, counted
Without an agent registry
Service replies agentClaims intake agentPolicy lookup agentCollections reminder agent
Four agents, and nobody can say what they can touch.
With an agent registry
AgentService replies agent
OwnerHead of customer service
ScopeCustomer lookup, order status
LimitRefunds up to the approved amount
LogEvery action, with the reason
Every agent counted, owned and bounded.
- 01
Agents built on governed tools
Your APIs exposed as tools through Apigee, so every agent action passes one policy.
You hold: a tools inventory with an owner per tool.
- 02
Gemini Enterprise rollout with controls
Access, data grounding and review gates set before people start using it.
You hold: a rollout your security team signed.
- 03
One agent in production
Built with the Agent Development Kit, evaluated before release, monitored after.
You hold: a live agent with a decision log and a named owner.
Easy to start
Start with one workflow, not a program.
You
Choose one workflow, name one owner, and give us time with the people who sign it off.
Us
We bring engineers and the gateway design, we work inside your environment under your security rules, and we write the review pack alongside the build.
A good first step is APIs to Agent Tools and Actions: ten of your APIs as tools and one agent that uses them. See the fixed-price ways to start.
What the work feels like
What the first month looks like from your side.
The first week
One workflow is chosen and one person owns it. The questions your reviewers will ask are written down before any build starts.
The first sprint
Governance goes in before the first agent does: the gateway, the audit trail and the access rules. Your risk team sees them working.
Every week
A working demo you can show your own review board, not a status slide.
The sign-off
A decision log that can rebuild any action, and a go-live date that was agreed at the start.
Production readiness check
Test one workflow against the five questions.
A short check on a live or planned agent workflow. You get a score and the practices worth another look.
Take the readiness checkQuestions we are asked before the first conversation.
What is the difference between Gemini Enterprise and building our own agents?
Gemini Enterprise puts agents in front of your people; the Agent Development Kit is how custom agents are built. Most programs use both.
How do you test an agent before release?
Against a set of real tasks, with expected outcomes, reviewed with your business owner.
What happens when an agent is unsure?
It hands the task to a person and logs why.
Bring us the pilot that is waiting for review.
Talk to an architectTell us what you are working on. Our Customer Partnership Team will reply to arrange a conversation.
